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Your service request with photos
Damaged or missing parts? Tell us the product and affected parts. We need at least one clear photo to process your case.
Product from your enquiry
Check the article in the product field. You can change it via the search.
Which photos should I include?
Overall view
Show the item so that we can recognize it.
Part or fitting location
Show a close-up of the damage or where a part is missing.
Part number
Photograph the part marking or mark the part in the instructions.
At least one photo is required. Upload up to three files, each under 20 MB, such as JPG, PNG, HEIC or WebP.